Refund policy

Last updated 16 September 2026.

Plain rules for a one-time digital download. Read this together with the terms of sale.

Scope

This policy covers the one-time payment of ₹999 for the Ready-Made AI Automation Service System — US HVAC. It does not cover charges billed by third parties such as n8n, Twilio, Google, OpenAI or SuperProfile, which are governed by their own terms.

The general rule

The product is delivered by download. Once access to the files has been granted, the purchase is generally final and there is no change-of-mind refund. Everything the product contains is described on this site and in the package's inventory before you buy, including what it does not include and the n8n skills it needs.

When we do refund

  • Duplicate payment. You were charged more than once for the same purchase. The duplicate is refunded in full.
  • Failed delivery. You paid but cannot access the download, and we cannot restore access within 5 working days of your email.
  • Broken or incomplete product. The files are corrupted, the package materially differs from what this site describes, or a material part is missing, and we cannot correct it within a reasonable time.

A workflow that needs configuration, a feature that is listed as not included, or a client you did not win are not grounds for a refund under this policy.

Your statutory rights

Nothing in this policy removes or limits rights you have under applicable consumer protection law that cannot be waived by agreement, including under the Consumer Protection Act, 2019 in India. Where such a right gives you more than this policy does, the right applies.

How to raise a request and when you will hear back

  • Email vedant@aevolve.ai from the address you used at checkout, with the SuperProfile order reference from your receipt and a short description of the problem.
  • We acknowledge within 2 business days.
  • We decide and reply within 7 working days. For a failed delivery or a broken file we will first try to fix the problem, because that is usually faster for you.
  • Approved refunds are returned to the original payment method within 10 working days of approval, through SuperProfile where the platform supports it.

After a refund

A refund ends your licence. You must delete the downloaded files and any copies, and you may not deploy the system for yourself or a client.

Complaints

If you think a decision under this policy is wrong, write to vedant@aevolve.ai or call +91 70419 10903. Complaints are acknowledged within 48 hours and resolved within 30 days. Business details and the named grievance contact are on the contact page.